Tele Columbus goes to Netcracker for single revenue platform
German cable operator uses revenue management system in digital transformation project
German cable operator Tele Columbus has beefed up its revenue management system so it can service all its 2.4 million customers and increase the range of services it offers.
The company, which has grown substantially following its acquisition of Primacom and Pepcom, needs to work with consumer and business customers from the same platform.
It has consolidated all its revenue management onto a single platform from Netcracker, by buying a system that will also shorten time-to-market for new products and services and generate new revenue from converged, third-party services.
“As we continue to grow and evolve, it is important that we leverage sophisticated revenue management solutions that support our transformation into a digital, next-generation service provider,” said CTO Ludwig Modra.
The move will enable Berlin-based Tele Columbus to undergo a complete digital transformation, said the company, by using a standardised system for billing, accounts receivable and commission processes through a web-based front end. Tele Columbus also owns Leipzig-based internet and phone company HL Komm, which recently announced a project to build a new data centre.
“Comprehensive IT transformations and consolidations are becoming increasingly important for service providers as they transform in order to remain competitive and meet their customers’ growing expectations,” said Roni Levy, general manager for EMEA at Netcracker, which is owned by NEC.