Qatar’s Communications Regulatory Authority (CRA) last week demanded a detailed account of the failure, but neither the CRA nor Vodafone Qatar responded to Capacity’s requests for information about whether this has been delivered.
Vodafone Qatar said it “is now taking further measures to enhance its network resiliency with new hardware and software that exceeds industry standards”. During the outage it “deployed all available resource to restore full connectivity across the network with the support of network experts who flew into Qatar from Vodafone Group”, said the company.
Gray added: “The road to progress is lined with challenges but despite what has happened, we are inspired by the spirit of our country, Qatar, and the strength of our dedicated team. We want to assure customers that we are stronger now that we’ve made it through.” He said the company was launching a loyalty programme.