Cisco stays on top of the collaboration market
Cisco has achieved market-share growth and leadership for the third consecutive quarter with Microsoft second and Avaya and IBM vying for third place
A new report from Synergy Research shows that Cisco has achieved
market-share growth for the third consecutive quarter, passing the 15% mark in
the final three months of 2016.
has also seen an improvement in its market share but remained more than two and
a half percentage points behind Cisco.
noted that Avaya continued to struggle with IBM for third place in the market,
however, IBM came out on top in the fourth quarter despite Avaya having taken
the lead for most of 2016. Cisco’s market share growth in Q4 was mostly due,
claims Synergy, with them partially hitting their long-term strategy targets in
premise-based solutions and managing to keep its positions in the more
lucrative hosted cloud market areas.
according to Synergy, still holds a strong lead in hosted/cloud collaboration,
but this side of the market has no single supplier achieving market share in
more than single digits, unlike the on-premise market. The other major players
in the market include AT&T, Verizon, Citrix, Polycom, Mitel, UNIFY and ALE.
Duke, Synergy Research Group’s founder and Chief Analyst said: “Collaboration
continues to be a somewhat fragmented market that is characterised by a long
list of disruptive and high-growth companies, with no less than 15 companies
achieving full-year growth rates in excess of 20%. That level of growth is
certainly not matched by the market leaders, with the top 10 companies in
aggregate seeing their revenues actually decline somewhat in 2016. Looking
ahead we see that new cloud-based applications will continue to disrupt
traditional business communication systems, creating a strong opportunity for
new cloud-based solutions.”
revenues from the collaboration software market – which includes enterprise
voice, unified communications applications, telepresence, email software,
enterprise content management, enterprise social networks and a range of hosted
and cloud communications and applications –topped the $9bn total mark and were
close to their all-time high.
from hosted and cloud solutions continue to grow strongly – up 9% in 2016
compared with 2015.