NZ’s Chorus extends deal with Nokia

Alan Burkitt-Gray
Published on:

Managed services agreement for Chorus infrastructure company extended to 2020

New Zealand’s last-mile infrastructure company Chorus has extended its three-year old managed services agreement with Nokia for another three years.

Nokia inherited the deal when it bought Alcatel-Lucent last year. It will continue to provide fully managed end-to-end operations services under the new contract, using its global delivery centre in India.

“Our decision to extend the existing agreement reflects our satisfaction with Nokia operations and support services,” said Chorus’s CTO, Ewen Powell. “We need a partner that understands our business and can deliver simplicity over complexity, helping us launch innovative offerings to our partners and their customers while improving the overall reliability of our networks.”

Chorus was set up in 2008 as a carrier-neutral last-mile provider and was fully demerged from Telecom New Zealand, now called Spark, in 2011. Alcatel-Lucent's relationship dates back to 2008. Spark buys fixed last-mile services from Chorus, as do other operators in the New Zealand market. 

It signed its initial managed services deal with the then Alcatel-Lucent in 2011, under which the company provides fixed access solutions, services and network operations support as the operator's preferred supplier. Nokia acquired Alcatel-Lucent in early 2016.

“The contract reinforces the partnership between the two companies as well as Nokia’s capabilities for managing operations of multi-vendor networks in Oceania,” said the vendor.

Nokia’s Ray Owen, who heads the company’s Oceania region, said: “This strategic project aligns with Nokia’s global approach to operations and stands as a leading example for broadband service providers aspiring to best-practice management and enhancement of their networks.”