BT’s EE and Vodafone score top in UK

Alan Burkitt-Gray
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Performance tests by benchmarking company show EE and Vodafone come in top positions for UK user experience

EE and Vodafone share the top spot in a set of tests measuring the quality of network performance in the UK. P3, a German management consultancy, says the two operators scored exactly the same – 803 out of 1,000.

The tests measured the quality of performance provided by the UK’s four networks – Vodafone, EE, Three and O2 – in 13 cities, as well as a range of smaller towns and along 2,000 miles of major roads.

Three of the four operators achieved “good” ratings, says P3, which adds that this has never happened in the three years of the company’s testing in UK. Telefónica’s O2 came fourth, with 747 points overall, earning a “satisfactory” rating.

“Our tests are good news for the UK’s mobile customers, because for the first time three networks are in our ‘good’ category, even though this year’s tests were the toughest yet,” said Hakan Ekmen, CEO of P3 Communications. “It is gratifying that over the three years we have been testing we can see substantial improvements in the overall quality of service, which is a clear indication of how our benchmarks are helping to drive improvements in the networks.”

Vodafone made the biggest improvement on last year’s results, coming out best in the benchmarks measuring voice-call quality. O2 was the second most-improved network, followed by Three and EE, which is now owned by BT.

EE lost ground to competitors in the voice category, but was strongest in the testing scenarios for data transmission, including services such as web-browsing, transferring files and playing high-definition YouTube content.

Three lost the top spot in the voice category it achieved in last year’s tests, but had a strong set of results for voice-quality along roads and in smaller towns. O2 posted good results for voice.

“High-quality connectivity is going to be essential to the UK’s future quality of life and competitiveness and our tests mark the country’s progress towards embracing the many opportunities that will unfold,” said Ekmen.